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The Renovation Industry Has a Trust Problem

Here's what most homeowners in Edinburgh already know: finding a good tradesman is a nightmare. You get three quotes. One never follows up. One seems cheap — suspiciously cheap. The third sounds great in person, then disappears after the deposit clears. Timelines slip. Costs change. Nobody answers the phone. And you're left standing in a half-finished kitchen wondering why you started this in the first place. We know this because our clients tell us. Almost every homeowner who contacts us has either been let down before — or is terrified of it happening for the first time.

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Why I Built Bily Renovation

My name is Ruslan Bily. I've been in construction and renovation for over ten years. I've worked on everything from ceiling repairs to full property refurbishments across Edinburgh — New Town tenements, Stockbridge flats, Morningside family homes, commercial fit-outs in Leith.

Early on, I noticed something. The companies that got the most work weren't always the ones doing the best work. And the homeowners who got burned weren't doing anything wrong — they just had no way to tell the difference until it was too late.

So I built Bily Renovation around a simple rule: run every project the way I'd want my own home renovated. That means one point of contact — me. Fixed pricing agreed before we start. Daily photo updates so you're never left guessing. And a team I've personally trained to leave your home cleaner at the end of every working day than they found it.

My partner Nataliia and I run Bily as a family business. We don't franchise. We don't subcontract to strangers. Every tradesman on your project is part of our team, and every project is limited to four per month — because quality and attention cannot scale infinitely.

Expertise You Can Trust: With over 10 years of trading experience in Edinburgh, full public liability insurance (AXA), and as winners of the Scotland Prestige Award, your home is in safe hands. Every project is personally overseen by Ruslan Bily, ensuring our highest standards are met on every job.

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The Bily Home Transformation Method

We don't just show up and start work. Every Bily project follows a structured five-step process designed to remove the stress, surprises, and guesswork from your renovation.

step-1 : Free Home Visit + Design Concept
We visit your home, measure the space, listen to what you want, and create a concept — before you spend a penny.

step-2 : Fixed, Transparent Quote
One price. Written down. No hidden extras, no "we'll see as we go." You know exactly what you're paying before we start.

Step 3: Full Project Management
We coordinate every trade — plumbing, electrics, joinery, tiling, plastering — so you deal with one team, one timeline, one phone number.

Step 4: Clean, Respectful Installation
Dust sheets down. Daily clean-ups. WhatsApp updates with photos. Your home is treated with respect throughout.

Step 5: Final Walkthrough + Aftercare
We walk you through your finished space, fix any snags on the spot, and provide a written warranty. Your project isn't done until you say it is.

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The Bily Promise

We back every project with six commitments — in writing, before we start:

1. One point of contact. Ruslan personally manages your project. You'll never be passed between salespeople, site managers, or call centres.

2. Fixed pricing. The quote we give you is the price you pay. If something unexpected comes up, we discuss it with you and agree in writing before any cost changes.

3. Daily photo updates. Every working day, you'll receive photos on WhatsApp showing exactly what's been done. No chasing, no guessing.

4. A clean site, every day. Dust protection goes down before we start. Tools are packed away and surfaces wiped at the end of every day.

5. On-time completion. We agree a timeline and we stick to it. If we're ever behind, you'll know why and what we're doing about it.

6. 100% money-back guarantee. If within the first eight hours of work you're not satisfied for any reason, we pack up and refund your deposit in full — no questions, no hassle.

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Reviews

What Our Clients Say About Working With Us

347+ five-star reviews across Google, Trustpilot, Bark, and MyBuilder. Winners of the Scotland Prestige Award 2025/26 for renovation services. Fully insured by AXA. Gas Safe registered. SELECT accredited for electrical work. But the thing we hear most often isn't about awards — it's this: "You actually did what you said you'd do."

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Ready to See How It Works?

Book a free home visit — no obligation, no hard sell. We'll measure your space, talk through your ideas, and show you exactly what's possible. If we're the right fit, we'll send you a fixed quote within 48 hours. If not, you'll still walk away with useful advice.